1. EMIS WEB SERVICES/PATIENT ACCESS:
Book and Cancel your appointments online
Order Repeat Prescriptions online
Personal Medical Record View of current medication, allergies and adverse reactions
Due to new NHS regulations, on 1st August 2017 we closed the repeat prescription website service provided by "My Surgery". All patients will need to use the online repeat prescription service "Patient Access", a website service provided by EMIS Web.
Those patients who already have online access via Patient Access can start using the new prescription service via their existing account with immediate effect.
Those patients who do not currently use Patient Access should contact the surgery to request a link.
Please note that due to the new system configuration it will no longer be possible to have multiple family members using the same email address (including children) – individual email addresses will be needed per account.
Please note that you may have previously been able to request acute prescriptions which do not now show on the Patient Access system. Due to NHS regulations patients can only request Repeat Prescription medication online and acute medication needs to be requested via your GP. If you cannot see all the previous medication you received on the Patient Access system please call the Surgery reception after 11am and they will send a task to your GP for them to review your request.
If you are a new user of the Patient Access system when you receive a link from us by email or by post ensure you select the 1st Service Provider on list: Patient Access https://patient.emisaccess.co.uk
When on the welcome page please select the “Register” option and when asked if you have received a letter click ‘Yes’. This will then open a screen for you to log in with the account security details sent to you. Please input your account linkage key (with no spaces between characters), ODS code and account ID. You do not need to enter your NHS number or CHI number. Press Next and follow further instructions.
If you experience problems with this service please contact the surgery receptionists.
NEW APPLICATIONS FOR ONLINE SERVICES
Please read the patient information leaflet below, complete the application form below and hand into a Receptionist with proof of ID documents so your online access requests for accounts can be processed.
Patient Online Services Information Leaflet V3
Patient Online Services Registration Form - Over 16s
Patient Online Services Registration Form - Under 16s
3. Detailed Coded Records Access (DCRA)
View of detailed coded medical record.
Please request an application form for DCRA access from a Receptionist, the form will be available to download from the website shortly.
Please note this service is not available to under 16 year olds.