Notice to all patients:
Due to new NHS regulations, this service ended on 31st July 2017. The service has moved to Patient Access provided by EMIS Web.
Those patients who already have online access via Patient Access can start using the new service via their existing account with immediate effect.
Those patients who do not currently use Patient Access should shortly receive a link from the surgery.
Please note that due to the new system configuration it will no longer be possible to have multiple family members using the same email address (including children) – individual email addresses will be needed per account.
Please note that you may have previously been able to request acute prescriptions which do not now show on the Patient Access system. Due to NHS regulations patients can only request Repeat Prescription medication online and acute medication needs to be requested via your GP. If you cannot see all the previous medication you received on the Patient Access system please call the Surgery reception after 11am and they will send a task to your GP for them to review your request.
If you experience problems with this service please contact the surgery receptionists.
If your doctor considers it appropriate you will be issued with a repeat prescription form.
Please leave the completed form in the red box in the surgery lobby if repeat medication is required. It will be emptied regularly from 10.00 am.
At Wadhurst and Ticehurst the prescription will automatically be sent to the local pharmacy for collection, unless you request otherwise.
Please allow 48 hours for this.
We regret that prescription requests cannot be taken over the telephone.
If it is more convenient you may order repeat prescriptions online. Please register using this website, accessing through the icon on the home page.
Your local pharmacy will usually provide an emergency service for repeat items if necessary. Please avoid using the NHS111 out of hours service for repeat prescriptions.