We wish to share some exciting news about a significant change to our appointment system that will improve the way our surgery delivers care to all our patients.
From Thursday 30th October we will move away from a “first come, first served” approach to an online Total Triage model, based on clinical need and urgency. This means that all appointment requests will be assessed by a GP led triage team before any appointments are booked, ensuring that everyone receives the right care, at the right time, from the right person.