Repeat prescriptions can be ordered by completing the right-hand section of your previous prescription form and either:
- leaving it at the surgery in the black box in the surgery lobby – it will be emptied regularly from 10.00 am.
- order repeat prescriptions online using Patient Access
At Wadhurst and Ticehurst the prescription will automatically be sent to the local pharmacy for collection, unless you request otherwise.
Please allow 48 hours for this.
Using Patient Access to order your repeat prescriptions
We now use the Patient Access system for ordering repeat medication online.
Please note that the system has now been updated to allow proxy access to allow the ordering of another patient’s medication on their behalf. Please ask at Reception if this may be useful for you (if you are a parent / guardian or carer) and they will give you a copy of the paperwork required.
Please note that you may have previously been able to request acute prescriptions which do not now show on the Patient Access system. Due to NHS regulations patients can only request Repeat Prescription medication online and acute medication needs to be requested via your GP. If you cannot see all the previous medication you received on the Patient Access system please email the surgery.
If you experience problems with this service please contact the surgery receptionists.
POD Service – Prescription Ordering Direct
We are now offering a new telephone prescription ordering service in conjunction with the CCG Medicines Management team, to order your repeat prescription over the telephone please contact 0808 1647678 or text for call back 07800 006401(state surgery name) Mon-Fri 8.00am – 4.00pm.
Please note this ordering service can be used for repeat medication only.
Your local pharmacy will usually provide an emergency service for repeat items if necessary. Please avoid using the NHS111 out of hours service for repeat prescriptions.
Electronic Prescription Service
Patients wishing to use this service will need to ‘nominate’ a pharmacy. Please ask your pharmacy for a ‘nomination’ form or inform one of the receptionists of your ‘nominated’ pharmacy.